top of page

SHIPPING POLICY

     Domestic Delivery (India): 

​

  • Charges: We offer free shipping on all prepaid orders anywhere within India. Please note that we do not offer Cash on Delivery (COD) service.

  • Delivery Time: Kindly allow a processing time of 5-7 days for the shipment of your order within India.

  • Shipping Carriers: We utilize reliable carriers such as DTDC and Blue Dart to ensure the safe and timely delivery of your order.

  • Tracking Information: Once your order has been shipped, you will receive a tracking number via email to monitor the status of your delivery.

  • Delivery Attempts: Our delivery partners will make two attempts to deliver the package. If unsuccessful, the package will be returned to us.

  • Contact Information: Please provide a contact number where you can be reached, along with your full shipping address including the pin code and a nearby landmark. This information will facilitate the seamless delivery of your order.

  • Package Condition: If the package appears damaged or tampered with, please do not accept it.

​

​     International Delivery:

​ 

  • Availability: We ship to most countries outside India. For more details, please email us at sugandha@peppyimli.com.

  • Shipping Carriers: International shipping is facilitated through reliable carriers such as DHL, FedEx, and Aramex to ensure safe and timely delivery of your order.

  • Customs Duties and Taxes: Prices listed do not include customs duties, taxes, or other fees that may be applicable in your country. Any additional charges are the responsibility of the customer and may be collected upon delivery.

  • Tracking Information: Similar to domestic orders, you will receive a tracking number via email to monitor the status of your international delivery.

  • Shipping Costs: Shipping costs vary depending on the destination and the weight of the package. The exact shipping charges will be calculated and displayed at the time of checkout.                                                                                                         

  • We aim to provide a seamless and satisfactory shopping experience for all our customers, both domestically and internationally. If you have any further questions or require assistance, please feel free to reach out to us.

bottom of page